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Microsoft Dynamics Gold Certified Partner
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LS Retail


Client Projects

Finance

CIBIL

Finance

IL&FS Investsmart

Finance

HSBC India

Manufacturing

Ceekay Daikin

Manufacturing

Resins and Plastics

Manufacturing

Unitech Automation

Manufacturing

Hardcastle Petrofer

Manufacturing

Kalra Overseas

Retail

Major Brands

Retail

VAH Magna

Retail

Aditya Birla Retail

Retail

Sayaji Hotels

Others

Sah Petroleums

Others

Andhra Pradesh Trade Promotion Corporation Limited

Others

Tyresoles Karnataka Private Limited

Manufacturing

Bodycote Metallurgical Services India

 Milestone Based Implementation Methodology 
A phased customization approach supplemented by its time tested and proven methodology and clearly defined milestones to achieve a timely, cost effective and quality solution. Each phase of the project will have well defined entry and exit criteria. Pre-defined deliverables for each phase will enable us to easily track and control the progress of the project.

The methodology supports efficient project implementation management, resource planning and various types of accounting, results analysis, etc. This method allows the company to begin ERP implementation process on its own or share all the responsibility with the partner. This implies that it would be a shared platform where the files / knowledge is with the partner, as they will be a part of ERP implementation. This method of ERP implementation has grown widely popular.

The merit of this methodology is that it avoids immediate restructuring of the company. The approach is completely hands off to the business structure, after considering all options regarding the technique / business processes.

 System Requirement Document-SRS
Establish Customer / EBT project management process and team
Collate all background information and documentation
Confirm the business objectives for the project
Develop macro and micro plan for implementing the solution
Develop plan for supporting technology infrastructure and deployment
Provide first level education to user and technical team members
Confirm Customer Business Unit representatives participation and involvement
Team designs, develops and refines new business processes where required
Take a signoff for the SRS document

 Functional Requirement Document-FRD
Customization requirements are identified for development
Decisions and conversion definitions for data mapping are provided
Business flows and desktop procedures prepared, validated and documented for use in later project phases
Business processes documented during the SRS phase are mapped with the product
Take a signoff for the FRD document

 Customization & Development
Customization requirements: special forms, custom reports, interfaces and customization are developed
Design and write specifications for customizations
Make changes to programs following customer change control procedures
Execute unit tests and QA scripts and correct as necessary

 Conference room pilot demo- CRP
Test, demonstrate and validate the solution
Test, verify all setups, data migrations, processes and customizations
Prove the solution meets the business requirements
Resolve all issues, make necessary corrections before continuing
Repeat the conference room pilot, if warranted, to prove the changes and the total solution
Final Customer Executive decision for go-live phases

 Training of Users (TOT)
Select and train an extended user team to conduct the final testing
Validate that the solution fits the business requirements and can be used to run the business

 User Acceptance Testing(UAT)
Conduct an integration test as a "dress rehearsal" for go-live
Validate all solution deliverables
Submit test cases to the users
Assure all elements required to execute the conversion and loads system are in place and available
Make any required last minute, minor changes
Confirm the go-live date

 System Integration Testing(SIT)
Acquire necessary hardware & network required
Test and QA user response time and network loading
Establish support model
Project team and the business prepare for the go-live
Final conversion and startup schedules are refined
Changes in user procedures and documents for training are completed
Deliver training to the extended user community
Dates and schedule for cutover and implementation are communicated throughout the organization

 Migration of Data
Map legacy system(s) data to the data schema
Use the application Data Direct / BizTalk Server and application adaptors to load programs or prepare custom programs
Prepare one-time programs to extract and format legacy data for the solution to load the programs
Prepare one time data load and field initialization programs, including all required parameters
Identify old, inaccurate, obsolete legacy data to be improved or eliminated before conversion
Assign teams to cleanse data

 Go Live
A production environment for new system is initialized
All data is converted and loaded into the solution
The team executes the detail conversion schedule with all validation steps to assure complete and correct data is loaded
Customer does final month-end close on legacy system
Final infrastructure changes are made
When conversion is complete the new system is ready for production use
Legacy system(s) is restricted to inquiry only

 Support
User, IT and EBT support teams provides round-the-clock on-site support for the new system
Any issues are logged and resolved as reported
For the first week, the user, IT and EBT team support the startup
Help desk receives calls, resolves as many as they can; reminder is given to project team members to resolve on a priority basis
Support continues through the next 'x' months end close cycles-where 'x' is to be mutually agreed

 Post Implementation Audit
Evaluate the progress and effectiveness of the solution
Review the operational effectiveness of the system as implemented
Identify problems, performance or process issues
Identify what is working well
Review opportunities to further improve effectiveness with the users
Eliminate short-term problems and obstacles
Present a plan of longer term corrective actions and improvements — if required

Case Studies


Client Testimonials
EBT's commitment and expertise made this collaboration one that will contribute to the development for companies like Major Brands within the Indian retail industry. I know we can count on their support for other expanding markets that DVS is targeting and we look forward to seeing further strength and growth for Major Brands, with support of this scalable application and dedicated support from EBT.

Rakhee Nagpal, Managing Director, Dynamic Vertical Solutions.

We were dependent on disparate software that only addressed the accounting issues of the organization. However with our plans to grow globally, we realized that managing each store and availability of information 24 hours was very critical to our business. With growing business one is also faced with Inventory, Logistics, Human Resource, CRM and database issues. We wanted a solution that will help us realize our vision to grow. LS Retail and Microsoft Dynamics NAV was a natural choice as internationally these brands are running successfully on the solution. It's one solution and package for all our critical activities in Retail Business.

Kamal Kotak, Director, Major Brands

We have been more than satisfied with Enterprise Business Technologies Pvt. Ltd.(EBT). Their response time has been fast and the work they have done for us in the Retail and Supply Chain Management has been second to none. They have helped us to optimize and automate our processes, which has saved us valuable IT time daily. I would recommend to anyone with plan to implement LS Retail and Navision to work with EBT. The experience that they have proves itself in the speed in which they provide great results.

Satyanarayana, Manager-IT, VAH MAGNA

The implementation of Microsoft Dynamics Navision has helped us become a more efficient, transparent and capable organization. Microsoft Dynamics NAV is an excellent solution because it joins all the processes we have in our corporate company and subsidiaries. It is so convinient for us to do IFRS reporting through Navision. Its broad functionality and high distribution convinced us to choose navision. Our partner EBT was chosen because of its domain knowledge and high level of commitment with realistic promises, giving us added confidence.

Ranji Thomas, Finance Manager, Bodycote Metallurgical Services India Pvt. Ltd.

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